Shipping policy
At DealWithUs.pk, we aim to deliver baby clothes, baby toys, baby swings, cushions, decorative pillows, nursery decor, and other baby essentials safely and efficiently.
1. Order Processing Time
Orders are generally processed within 1–3 business days after order confirmation, subject to stock availability and payment verification where applicable.
Processing may take longer during sales, public holidays, or periods of high order volume.
2. Shipping Destinations
We currently aim to serve customers across Pakistan, subject to courier service availability in the customer's area.
Please provide your complete address, city, postal code where applicable, and an active contact number when placing your order.
3. Estimated Delivery Time
Estimated delivery times are as follows:
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Major cities: 2–5 business days.
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Other serviceable areas: 4–7 business days.
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Remote locations: Additional delivery time may be required.
These are estimated delivery periods and are not guaranteed. Actual delivery times may vary depending on the destination, courier operations, weather, public holidays, and other circumstances.
4. Shipping Charges
Shipping charges will be displayed at checkout or communicated before order confirmation.
Any applicable free-shipping offers will be clearly communicated through our website or promotional materials.
5. Cash on Delivery
Cash on Delivery (COD) may be available for eligible locations and orders.
Customers may receive a confirmation call or message before dispatch. Please provide a valid phone number and accurate shipping information to avoid delivery delays.
6. Order Tracking
Where tracking is available, we will share the tracking information through [WhatsApp, SMS, or Email].
Customers may use the provided tracking details to check their parcel's delivery progress.
7. Incorrect Addresses and Failed Deliveries
Customers are responsible for providing accurate delivery details.
If a parcel cannot be delivered because of an incorrect address, an unavailable recipient, or repeated unsuccessful delivery attempts, the courier may return it to us.
Any applicable redelivery charges will be communicated to the customer.
8. Delayed, Lost, or Damaged Parcels
If your parcel is delayed, lost, or arrives damaged, please contact us at [[03040406688].
Please provide your order number and, where possible, clear photographs or a continuous unboxing video showing the parcel and the issue.
We will investigate the matter and provide an appropriate resolution in accordance with applicable law.
9. International Shipping
International shipping is available only if expressly offered at checkout or confirmed by our customer support team.
Customs duties, import taxes, and other destination-country charges may apply where relevant.